FAQs

What is your return policy?

You can find our return policy here

How much is shipping?

Orders over $175 receive FREE shipping! You can find more info about shipping here

Do I have to pay for return shipping?

All customers are responsible for any return fees. We suggest using a service that offers tracking and/or insurance as we will not be held responsible for any lost packages.

What size swimsuit should I order?

Size charts and further info on sizing can be found here

Where are your products made?

Learn more about our fabrics and manufacturing process here

How do I care for my swimsuit?

Rinse in cool water after every use to quickly remove any excess chlorine from the pool or chemicals from sunscreen as these can damage the fabric if left for long periods of time. 

Then hand wash with a gentle liquid detergent, gently squeeze excess water and lay flat to dry. Do not bleach. Do not iron.

When will my order be shipped?

All orders are processed and shipped within 3 business days. During sales processing of orders may take up to 1 week. 

When will I receive my order?

Standard shipping (Canada): Please allow 2-5 business days for delivery. 

US orders: Please allow 3-10 business days. 

For all orders: once your order has been sent you will receive an email notification with your tracking details to closely follow your delivery.

Can I cancel or change my order?

We are unable to edit or cancel an order once it has been placed. Please carefully review your order before confirming your purchase.

I have received the wrong item, what should I do?

We are so sorry for the mix up! If you have received the wrong item, please email imagineperryco@gmail.com and we will be in touch right away.

Any other FAQs?

Send an email to imagineperryco@gmail.com and our Customer Solutions team will get back to you with an answer!